State Farm® Insurance Agent Paul Clark

"I am writing to express my concerns regarding the ongoing issues with my claim. Unfortunately, I have encountered significant challenges with communication and delays that are causing considerable distress.Despite multiple attempts to reach out, I have experienced long delays in responses from your team, including leaving voicemails for the claims specialist without receiving a timely callback. Additionally, there appears to be a lack of communication between your office and the contractors involved. This has left me in a difficult position, trying to facilitate approval for a repair quote from a highly reputable restoration company.Further complicating matters, ALE Solutions has been unable to reach your office to extend my hotel stay. I have text messages from ALE Solutions confirming that an extension was approved, yet the hotel has informed me that payments for the last two weeks have not been made.Lastly, I am also concerned that the on-site adjuster overlooked a damaged room, as it was not included in the estimate provided.I hope these issues can be addressed promptly, as the delays are significantly impacting the resolution of my claim."

"Paul Clark State Farm processed my claim and I received a check--all within two (2) weeks. I would recommend them if you are looking for car or home insurance."

"Ken was super helpful and fast at getting us insurance."

"Extremely friendly and helpful. Saved me a ton of money."

"I highly recommend this company extremely friendly professional and experienced Kate is simply amazing they will find the best rates and take care of all your insurance needs"

"I use to have a good experience with this company. But when I had some issues I wrote a email to them. I work from 730am until 530pm. My agent was great and understanding that email was the best way to contact me and when she needed to confirm verbally it would be a quick conversation she understood. When I was trying to figure out why my bill keep goin up every month, I sent a email was pretty upset and got to hear from the manager of the branch. She told me the only way to solve this issues was I had to call, even though I told her I did not have the time. I asked her to send me a couple ideas to help me save money on my insurance, it has been a week no response at all. She ask me what can we do to solve this issues. My thought were I pay you guys to help me out, why do I have to take time out of my job to help them with theirs, when that is what they are trained to do. So I haven't gotten a response and pretty sure I will be switching insurance companies soon."

"My compliments to all the staff at this office. Today Cheyanne was particularly helpful in updating my information as well as answering my questions regarding changes taking effect in June of this year . She went over each line item and advised me regarding additional coverage options and their annual cost. She took time to clarify each area of coverage. I highly recommend this office!"

"Right now, I'm disappointed. I've been playing phone tag with a representative for a week now, texting too, and still have not received a solid response to my insurance needs. I've been with them for years too. I'd like someone to answer when I call. It's you can't meet my needs, say so. Update: I went to the office and that was the smart choice. My needs were complicated and really needed a face to face meeting. Sarah, Kathryn, and "T" all came together and made it happen. Plus, they saved me money in the process! Thanks State Farm!"

"Kenneth was very helpfull and has awesome customer service. It was a pleasure speaking with him"

"I love state farm! Paul Clark's office has been fabulous to me and my family. Ken the agent that assisted me today was phenomenal. Times are hard and unfortunately like showed up but Ken was there to make sure that me, my property and my vehicles would be okay. He was courteous and kind and I will refer this agency to all my friends!"

"We liked that they gave us great customer service and tried there hardest to make the insurance price for an 18 year old guy."

"Derick was very nice and knowledgeable"

"Deric helped me save money and made this easy and fast. Deric is the man"

"This insurance company will not cover my roof repairs because the house I live in was my fathers. When my father was alive in 2017 file a claim and now the roof needs to be repaired and they will not cover this. I owned this house as of 2021. I shouldn’t be penalized for old claims just because it’s my fathers house. They will not cover me and I cannot get a insurance company to cover me because the roof has to be fixed first. They have put me in a very bad situation. I shouldn’t be blamed for any files claimed on my house during the time my father owned it, but this company won’t stand by it so as of now I have no insurance."

"Nice folks. Reasonable pricing."

"friendly and get you in and out quickly and efficiently"

"When I need a good and cheap insurance he was there for me I was in an accident earlier this year and they pay off with in 6 weeks I am very pleased with Paul Clark insurance through State farm"

"Best insurance around"

"During my time here, they have never looked down on me or made me uncomfortable to make a claim. The environment is always very clean. kendra at the front desk is the nicest lady you'll ever meet, and Teresa; in my opinion, is one of the best at simplifying all of the complex language and answers even the most repetitive questions politely, professionally and extensively. Truly a great team of people here"

"Kenneth Isom got me squared away."

"Deric was amazing, very helpful."

"Robert took excellent care of me and I'm very happy with State Farm! Thank you so much!!"

"Bri Johnston was extremely helpful and willing to answer any questions I had and we were able to get a declaration to send to our lender super quick! Thank you Bri!"

"Personal service."

"We love our State Farm agent and office! They are always so helpful and take care of all of our insurance needs!"