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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cam

Cam

November 7, 2024

5  out of  5
rating by Cam
"Deonna was so helpful and patient with me !!!! She walked me through everything and made it possible now to have the State Farm app!! Thank you Deonna !! We need more people like you… God bless !!"
We responded:
"Thank you Cam! We appreciate Deonna and her dedication to our clients. - Paul Clark’s State Farm"
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genevra bussing

November 1, 2024

5  out of  5
rating by genevra bussing
"Very kind and pleasant to work with filing my claim and paying my bill"
We responded:
"Glad to hear we could help! - Paul Clark’s State Farm"
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Danyelle Maitland

October 30, 2024

5  out of  5
rating by Danyelle Maitland
"The people are so very friendly and helpful!"
We responded:
"Thank you Danyelle! - Paul Clark’s State Farm"
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Sherry Daily

October 30, 2024

5  out of  5
rating by Sherry Daily
"Cheyenne was very polite and knowledgeable and helpful"
We responded:
"We appreciate all the stars Sherry! - Paul Clark’s State Farm "
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Kevin

October 28, 2024

5  out of  5
rating by Kevin
"I would like to thank Ken for reinstating my account. The process was quite simple, and I received wonderful service. The extra explanations on how to get through everything were very helpful. Thank you again!"
We responded:
"Glad to hear he was able to help you Kevin! - Paul Clark’s State Farm "
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Rebekah Bailey

October 28, 2024

5  out of  5
rating by Rebekah Bailey
"CheyAnne was so wonderful and helpful. Very relatable and I enjoyed talking with her while she helped me with my policy"
We responded:
"So glad that she was able to help you Rebekah! - Paul Clark’s State Farm"
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Jason Lewis

October 21, 2024

5  out of  5
rating by Jason Lewis
"Bethanie provided me with excellent customer service today. She answered all my questions and promptly followed up with me for resolution."
We responded:
"Thank you Jason, we are happy that Bethanie was able to help you get things settled. - Paul Clark’s State Farm "
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Tracy Johnson

October 14, 2024

5  out of  5
rating by Tracy Johnson
"Kenneth was amazing to work with and saving me 50 bucks a month."
We responded:
"That is great news Tracy! So glad we made things works for you! - Paul Clark’s State Farm "
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Damian Newsome

August 30, 2024

1  out of  5
rating by Damian Newsome
"I am writing to express my concerns regarding the ongoing issues with my claim. Unfortunately, I have encountered significant challenges with communication and delays that are causing considerable distress.Despite multiple attempts to reach out, I have experienced long delays in responses from your team, including leaving voicemails for the claims specialist without receiving a timely callback. Additionally, there appears to be a lack of communication between your office and the contractors involved. This has left me in a difficult position, trying to facilitate approval for a repair quote from a highly reputable restoration company.Further complicating matters, ALE Solutions has been unable to reach your office to extend my hotel stay. I have text messages from ALE Solutions confirming that an extension was approved, yet the hotel has informed me that payments for the last two weeks have not been made.Lastly, I am also concerned that the on-site adjuster overlooked a damaged room, as it was not included in the estimate provided.I hope these issues can be addressed promptly, as the delays are significantly impacting the resolution of my claim."
We responded:
"Hello Damian, we would be happy to schedule an appointment to discuss your concerns. Although our office is always here to help, we are not always able to expedite handling of the claims. Please feel free to contact us after the holiday weekend so we can be of assistance, Paul"
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Charles Goole

August 20, 2024

5  out of  5
rating by Charles Goole
"Paul Clark State Farm processed my claim and I received a check--all within two (2) weeks. I would recommend them if you are looking for car or home insurance."
We responded:
"So glad we could help things go smoothly! - Paul Clark’s State Farm"
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Breanna Sanchez-Tomas

August 5, 2024

4  out of  5
rating by Breanna Sanchez-Tomas
"Ken was super helpful and fast at getting us insurance."
We responded:
"Super Ken!! Glad he took care of everything you needed - Paul Clark’s State Farm"
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Dishawn Nicholas

August 1, 2024

5  out of  5
rating by Dishawn Nicholas
"Extremely friendly and helpful. Saved me a ton of money."
We responded:
"Money and new friends! Sounds like a win/win! - Paul Clark’s State Farm"
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Amanda Burke

July 23, 2024

5  out of  5
rating by Amanda Burke
"I highly recommend this company extremely friendly professional and experienced Kate is simply amazing they will find the best rates and take care of all your insurance needs"
We responded:
"Thank you Amanda, we appreciate the kind words - Paul Clark’s State Farm "
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Jolene Cooper

June 18, 2024

1  out of  5
rating by Jolene Cooper
"I use to have a good experience with this company. But when I had some issues I wrote a email to them. I work from 730am until 530pm. My agent was great and understanding that email was the best way to contact me and when she needed to confirm verbally it would be a quick conversation she understood. When I was trying to figure out why my bill keep goin up every month, I sent a email was pretty upset and got to hear from the manager of the branch. She told me the only way to solve this issues was I had to call, even though I told her I did not have the time. I asked her to send me a couple ideas to help me save money on my insurance, it has been a week no response at all. She ask me what can we do to solve this issues. My thought were I pay you guys to help me out, why do I have to take time out of my job to help them with theirs, when that is what they are trained to do. So I haven't gotten a response and pretty sure I will be switching insurance companies soon."
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Suzanne Friesner

May 8, 2024

5  out of  5
rating by Suzanne Friesner
"My compliments to all the staff at this office. Today Cheyanne was particularly helpful in updating my information as well as answering my questions regarding changes taking effect in June of this year . She went over each line item and advised me regarding additional coverage options and their annual cost. She took time to clarify each area of coverage. I highly recommend this office!"
We responded:
"Thank you, Suzanne! We appreciate the review and Sarah is always willing to go the extra mile! ~ Paul Clark's State Farm "
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Kathryn Hendrick

October 24, 2023

5  out of  5
rating by Kathryn Hendrick
"Right now, I'm disappointed. I've been playing phone tag with a representative for a week now, texting too, and still have not received a solid response to my insurance needs. I've been with them for years too. I'd like someone to answer when I call. It's you can't meet my needs, say so. Update: I went to the office and that was the smart choice. My needs were complicated and really needed a face to face meeting. Sarah, Kathryn, and "T" all came together and made it happen. Plus, they saved me money in the process! Thanks State Farm!"
We responded:
"Hello Kathryn, Sarah from our office has been trying to contact you via text and voicemails numerous times. She is sending messages to both phone numbers on your file to schedule an appointment call so that we can get your needs handled in a timely fashion. Paul Clark’s State Farm "
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Cindy Nelson

October 2, 2023

5  out of  5
rating by Cindy Nelson
"Kenneth was very helpfull and has awesome customer service. It was a pleasure speaking with him"
We responded:
"Thank you Cindy. We enjoy Kenneth as well! - Paul Clark’s State Farm"
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Lisa Livingston

July 20, 2023

5  out of  5
rating by Lisa Livingston
"I love state farm! Paul Clark's office has been fabulous to me and my family. Ken the agent that assisted me today was phenomenal. Times are hard and unfortunately like showed up but Ken was there to make sure that me, my property and my vehicles would be okay. He was courteous and kind and I will refer this agency to all my friends!"
We responded:
"Thank you Lisa! Ken is a pretty great guy. We appreciate your business! - Paul Clark’s State Farm "
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CHRIS Palmer

July 7, 2023

5  out of  5
rating by CHRIS Palmer
"We liked that they gave us great customer service and tried there hardest to make the insurance price for an 18 year old guy."
We responded:
"So glad we could help you out Chris! - Paul Clark’s State Farm "
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Brett Carpenter

June 16, 2023

5  out of  5
rating by Brett Carpenter
"Derick was very nice and knowledgeable"
We responded:
"Thank you for your business Brett! - Paul Clark’s State Farm "
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RJ Belt

May 31, 2023

5  out of  5
rating by RJ Belt
"Deric helped me save money and made this easy and fast. Deric is the man"
We responded:
"He sure is RJ! Thanks for stopping by! - Paul Clark’s State Farm "
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Sheri Cooley

March 11, 2023

1  out of  5
rating by Sheri Cooley
"This insurance company will not cover my roof repairs because the house I live in was my fathers. When my father was alive in 2017 file a claim and now the roof needs to be repaired and they will not cover this. I owned this house as of 2021. I shouldn’t be penalized for old claims just because it’s my fathers house. They will not cover me and I cannot get a insurance company to cover me because the roof has to be fixed first. They have put me in a very bad situation. I shouldn’t be blamed for any files claimed on my house during the time my father owned it, but this company won’t stand by it so as of now I have no insurance."
We responded:
"Hello Sheri, that’s not accurate as we have discussed. You cancelled your insurance because you were unhappy with the claim payment you received from us. Now you’ve decided you’d like us to write your insurance again, however, your home is no longer eligible. We offered a solution of another carrier that could insure your home. Sorry that you are unhappy. - Paul Clark’s State Farm "
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Jeffrey ninha

January 29, 2023

5  out of  5
rating by Jeffrey ninha
"Nice folks. Reasonable pricing."
We responded:
"Thank you Jeffrey! - Paul Clark’s State Farm"
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Justin Rubert

January 7, 2023

4  out of  5
rating by Justin Rubert
"friendly and get you in and out quickly and efficiently"
We responded:
"Efficiency is the name of the game! - Paul Clark’s State Farm"
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Joseph Bent

November 10, 2022

5  out of  5
rating by Joseph Bent
"When I need a good and cheap insurance he was there for me I was in an accident earlier this year and they pay off with in 6 weeks I am very pleased with Paul Clark insurance through State farm"
We responded:
"Glad to hear you were taken care of Joseph. - Paul Clark’s State Farm"